For many Mac users, Apple Mail is the go-to email client—sleek, native, and integrated into the Apple ecosystem. But when paired with Microsoft Office365, things can get… weird. Over the past year, users have reported persistent sync issues, ranging from login loops to missing emails, and even complete account disconnections. So what’s going on—and more […]
When Microsoft OneDrive isn’t syncing files, it can be due to various issues ranging from network problems to software glitches. Here are several steps you can take to troubleshoot and fix OneDrive sync issues: 1. Check OneDrive Status Check the System Tray: Visit OneDrive Status Page: 2. Restart OneDrive Close OneDrive: Restart OneDrive: 3. Check […]
Setting up Microsoft Copilot for a user generally involves configuring the integration within Microsoft 365 (formerly Office 365) applications such as Word, Excel, or Teams, where Copilot assists with AI-driven features. Here’s a step-by-step guide to help you through the setup: 1. Ensure Licensing and Requirements Verify Licensing: Check System Requirements: 2. Access Microsoft 365 […]
Turning an Office 365 (now Microsoft 365) mailbox into a shared mailbox is a straightforward process. Here’s how you can do it: Using the Microsoft 365 Admin Center Sign in to Microsoft 365 Admin Center: Navigate to the Exchange Admin Center: Access the Mailboxes Section: Select the Mailbox: Confirm Conversion: Review and Adjust Permissions: Using […]
Backing up your email in Office 365 (now known as Microsoft 365) is quite important in the event that there is loss of data. Microsoft only allows your to restore your email after deletion for a term of 30 days. Even though Microsoft provides robust security and redundancy measures, there’s always a risk of accidental […]
The Issue: Recently we came across an issue where someone had inadvertently installed a newer Office 365 version on to their remote desktop server. Yes, I know they shouldn’t be able to but IT consultant’s recommendations are not always followed, and they didn’t have a license for it, so Excel would not work. What Was […]